Highroller Terms and Conditions

Welcome to Highroller. These terms and conditions govern your use of our services and form a binding agreement between you and Happy Hour Solutions Ltd, the company operating this online casino under the Highroller brand. By creating an account, completing a Highroller casino login, or using our platform in any way, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, we ask that you refrain from using our services.

Who We Are

Highroller is owned and operated by Happy Hour Solutions Ltd, registry code HE419393, registered at Chytron 3, Office 301, 1075 Nicosia, Cyprus. Our casino was founded in early 2022 and has since grown into a trusted destination for players seeking a genuine Highroller Vegas casino experience. We hold two licences issued by the Estonian regulator: activity licence No. HKT000063 for organising games of chance, and licence No. HKL000374 to organise remote gambling. Our operations are supervised by the Estonian Tax and Customs Board and governed by the laws of the Republic of Estonia.

Eligibility and Account Registration

To register a Highroller casino account, you must be at least 21 years of age, or older if the gambling age in your country of residence is higher. We currently accept players from Canada, Finland, and New Zealand, and our site is offered in localised versions including Highroller NZ. Registration is limited to countries listed on our sign-up form, and you must reside where remote gambling is legally permitted.

We do not permit registration by anyone barred by the Regulator, anyone listed on the Estonian self-exclusion system HAMPI, sanctioned individuals, corporate entities, or anyone participating as part of a professional gambling activity. Each player may hold only one account, and we reserve the right to close duplicate accounts and confiscate related winnings. Some games listed under Highroller casinos may be unavailable in your region due to provider restrictions.

Deposits and Withdrawals

We require a minimum deposit of 20 CAD across every accepted payment method, or its equivalent in another accepted currency. Our supported deposit options include Visa, Mastercard, Interac, MuchBetter, Jetonbank, Paysafecard, and Jeton Cash, each with a maximum deposit of up to 4,000 CAD depending on the method chosen. We do not charge fees on deposits or withdrawals, though your bank or payment provider may apply their own charges.

We only accept payments made by the account holder. Third-party deposits are strictly prohibited, and any resulting winnings will be forfeited, with the deposit refunded to the original payment account holder. Withdrawals are processed back to the method used for depositing wherever possible; if unavailable, we may offer an alternative method at our discretion. Withdrawal minimums start at 20 CAD, and maximums are capped according to the chosen method, ranging up to 4,000 CAD. Amounts exceeding a method's limit will be paid out in instalments.

We may withhold funds and request identity verification before processing a payout, particularly once cumulative deposits or withdrawals reach 2,000 EUR. You must supply requested documents within 30 days, or we will cancel the withdrawal and return the funds to your Highroller casino account. Most withdrawal requests are completed within 24 hours, though processing may take up to five business days depending on the payment method. Accounts left dormant for 12 consecutive months may incur a monthly administrative fee of up to 10 CAD.

Highroller Bonus Terms

Our Highroller bonus programme welcomes new players with a package worth up to 2,000 CAD plus 200 Free Spins, spread across four deposits. Each deposit requires a minimum of 20 CAD to qualify, and you must claim each part of the offer in sequence using the applicable Highroller bonus code where required - skipping a step will make the next offer unavailable.

• 1st Deposit: 100% up to 500 CAD plus 50 Free Spins on Sweet Bonanza
• 2nd Deposit: 50% up to 500 CAD plus 50 Free Spins on Big Bass Bonanza
• 3rd Deposit: 75% up to 500 CAD plus 50 Free Spins on John Hunter and the Book of Tut
• 4th Deposit: 50% up to 500 CAD plus 50 Free Spins on Gates of Olympus

Our Highroller casino bonus operates as a Parachute Bonus, meaning your real money and bonus funds are held separately. You can wager and withdraw your deposited funds without restriction once wagered a single time, while bonus wagering only begins once you place a bet using bonus balance. Bonus funds carry a 40x wagering requirement to be completed within 30 days, and the maximum win from each deposit bonus is capped at 10,000 CAD. Maximum bet size while a bonus is active is 5 CAD. Free spins must be used within 24 hours, carry 30x wagering, and winnings from them are capped at 100 CAD.

Wagering contributions vary by game type: slots contribute 100%, selected live game shows contribute 50%, and all table games, video poker, and other live casino games contribute 0%. We reserve the right to exclude specific titles from bonus play at our discretion. Beyond the welcome package, we regularly publish additional deposit offers, Game of the Week promotions, Pick and Play deals, Weekend Free Spins, and network-wide campaigns such as Kalamba Kash Drops and Pragmatic Play Drops & Wins - all detailed with current terms in our Promotions hub. Occasionally we run a Highroller casino no deposit bonus for eligible players, and current Highroller promo code offers are always listed in your Rewards section.

Loyalty and VIP Programme

Our loyalty structure, known as ROLR, is designed as an evolving relationship rather than a fixed tier system. There are no published levels or point thresholds; instead, benefits scale naturally with your activity and standing with us. As a valued player, you may receive a dedicated account manager, regular cashback, invitations to exclusive events, tailored bonuses, and access to invitation-only tournaments. Alongside ROLR, our Level Up system rewards every spin you place, filling a progress bar that unlocks personalised free spins matched to your playing style.

Casino Access and Platform

We provide instant-play access via desktop and mobile browsers, with full compatibility across iOS and Android devices - no Highroller app download is required, though our mobile-optimised platform performs like a dedicated Highroller casino app. Your account and progress remain synced across all devices. Our game library features hundreds of titles from studios including Pragmatic Play, NetEnt, Evolution, Play'n GO, Big Time Gaming, and Microgaming, spanning online slots, table games, video poker, and live dealer experiences powered by Evolution.

Responsible Gambling

We are committed to promoting responsible play across our platform. We provide tools including deposit limits, time-outs, and self-exclusion options, and we honour registrations with the Estonian central self-exclusion system HAMPI. If you feel your gambling activity is becoming a concern, we encourage you to reach out to our support team or a relevant support organisation for assistance.

Changes to These Terms

We may amend these terms and conditions from time to time to reflect regulatory, operational, or commercial changes. Any updates will be published on our website, and continued use of our services after changes take effect constitutes your acceptance of the revised terms.

Contact Us

If you have questions regarding these terms, your Highroller casino login, or any aspect of your account, our support team is available via LiveChat from 8:00 AM to 1:00 AM CET, or by email at support@highroller.com. We aim to respond promptly and ensure every player enjoys a fair and transparent experience with us.